3 Myths of Local Search Engine Marketing

Local Search Engine Marketing (or “local SEM”) is a huge and growing opportunity. And even though it is in its infancy, there are still some things that are misunderstood about it. Here are some of those myths… and what the real deal is:

Local search engine marketing myth #1: Locals don’t search online. Wow, this is a big one. Locals do search online for things that they will later go and buy at the store. Therefore, you need to make sure that you are meeting their online search needs. This trend is going to rise alongside the mobile web because people will search on the go.

Local search engine marketing myth #2: Your competitors can work to achieve the same keywords, too, so what’s the point. This makes some sense. If you want to aggressively target some other kind of brand in the hopes that people will search for that instead, it’s perfectly understandable. However, there is a lot of opportunity in local search right now because consumers are searching locally more often but local businesses haven’t caught up to the demand yet.

Local search engine marketing myth #3: It can be done by the business owner. This is a pervasive myth because small businesses may not have the budget to create big local SEM campaigns. However, SEM isn’t done well simply by buying a book or asking your web-savvy cousin. SEM is best done by a marketing professional with proven experience in it.

Using Twitter for local marketing

Local businesses need to use every tool available to them to effectively target their local market. If you’re a local business owner, you might be surprised to discover that the massively popular microblogging site Twitter can be used for local marketing even though it attracts a global audience.

I was recently interviewed by Aaron Hoos, a business writer and strategist who also runs a regular Twitter-based networking group called BusinessLunchClub. We spoke about Twitter as a useful tool for local business marketing.

Here is a copy of the transcript of the Twitter-based interview. The tweets are color coded for your convenience.

@AaronHoos: It’s social media week at #BusinessLunchClub. Each day this week, we’ll talk about a social media and your business.

@AaronHoos: We have Jonathan Harr talking to us about using social media to market local business. #blc

@AaronHoos: Jonathan is the founder of http://localsemexperts.com, a company that helps businesses with local internet marketing. #blc

@jonathanharr: @AaronHoos Hello there, good to be here #blc

@AaronHoos: @jonathanharr Why should businesses use social marketing to reach a local audience? #blc

@jonathanharr: @AaronHoos This so called web 2.0 wave provides so many vehicles to make your local presence stand out from the crowd.#blc

@AaronHoos: @jonathanharr How does LOCAL social marketing/networking differ from more conventional social marketing we’re familiar with? #blc

@jonathanharr: @AaronHoos With social networking you could be all over the world not really benefiting you locally so you really want to…#blc

@jonathanharr: @AaronHoos start targeting locally with your social networking time if you have a local small business. #blc

@AaronHoos: @jonathanharr Which social networks do you recommend businesses use for local SEM marketing (and why)? #blc

@jonathanharr: @AaronHoos Facebook is a huge player to build out a fan page all about your business and link it with your…#blc

@jonathanharr: @AaronHoos We all know YouTube. YouTube has a huge growing audience of 80M+ monthly people…#blc

@jonathanharr: @AaronHoos Get your video channel out in front of them… #blc

@jonathanharr: @AaronHoos Use blogspot.com and wordpress.com to build out business blogs by posting relevant content linking…#blc

@jonathanharr: @AaronHoos Twitter of course to build out your local audience and get locals to RT your business affairs and recommendations… #blc

@jonathanharr: @AaronHoos …another social media network coming into play really big is Google Wave. Use It. #blc

@AaronHoos: @jonathanharr Great! YouTube is on my “must do” list for 2010. And I’m looking forward to using GoogleWave, too. #blc

@AaronHoos: @jonathanharr Can you talk about how to make specific sites effective locally? #blc

@jonathanharr: @AaronHoos Yes, I can talk about them…#blc

@jonathanharr: @AaronHoos Twitter: Establish local followers, practice reciprocity, in return establish local network of tweeters in city…#blc

@jonathanharr: @AaronHoos …use wefollow.com,chirpcity.com to find locals …#blc

@jonathanharr: @AaronHoos Facebook: Establish facebook business fan page for product or services, make local friends and invite to fan page…#blc

@jonathanharr: @AaronHoos …promote fan page thru bookmarking…#blc

@jonathanharr: @AaronHoos …Linked In: Establish profile at linkedin.com and invite your friends, clients, etc… to help build your…#blc

@jonathanharr: @AaronHoos …with social proof – testimonial, reviews, feedback, your experience, etc…#blc

@jonathanharr: @AaronHoos …YouTube: Setup your business channel with videos of product/service demonstrations…#blc

@jonathanharr: @AaronHoos …connect videos to facebook fanpage, and your websites as well as web 2.0 properties. #blc

@AaronHoos: @jonathanharr That was a great list. Very practical… and all within 140 characters. Nice! #blc

@AaronHoos: @jonathanharr How do you build an audience of LOCAL followers/friends/etc.? #blc

@jonathanharr: @AaronHoos Just like in real life you want to get to know your followers by simple conversation and providing news,…#blc

@jonathanharr: @AaronHoos info, and fun entertaining chat without a sales pitch all the time, mix it up. They will like you for this.#blc

@AaronHoos: @jonathanharr How do you increase foot traffic to your business with local social marketing/networking? #blc

@jonathanharr: @AaronHoos You want to promote your business thru content, audio, and video targeted locally…#blc

@jonathanharr: @AaronHoos …using the different web 2.0 properties you see all over the place online.#blc

@AaronHoos: @jonathanharr When you coach people on local social media, what questions do you answer/challenges do you encounter? #blc

@jonathanharr: @AaronHoos I always a get the question “how do you do that?” It’s a lot of work especially maintaining it, and you have to…#blc

@jonathanharr: @AaronHoos …do it right otherwise it could backfire. You don’t want to be or look spammy with…#blc

@jonathanharr: @AaronHoos …these sites or Google will knock you down for it. I find a lot of business…#blc

@jonathanharr: @AaronHoos …owners don’t have a grasp on marketing and its just too overwhelming to maintain.#blc

@AaronHoos: @jonathanharr What best practices do you recommend business owners apply to local social marketing/networking? #blc

@jonathanharr: @AaronHoos Learn it and take it one step at a time. Don’t rush into it. Just apply and do it and don’t spam!…#blc

@jonathanharr: @AaronHoos Be genuine, true, and transparent with your followers. If you will reciprocate they will too.#blc

@AaronHoos: @jonathanharr Thank you for spending time with us today. Your local social marketing insights were extremely valuable. #blc

@AaronHoos: Thanks to those who tuned in for today’s #BusinessLunchClub interview. Be sure to visit @jonathanharr at http://localsemexperts.com

@jonathanharr: @AaronHoos Thank you Aaron, Glad to help out. #blc

Push and pull of local internet marketing

As a business owner targeting your local market, you need to use two different techniques when creating local search engine marketing content.

First, you need to apply “pull” techniques inside your website to attract local searchers to your site. These “pull” techniques might include:

• Keyword optimization
• Alt tags
• Compelling local content

Second, you need to apply “push” techniques outside of your website – at other marketing locations, for example – to drive people to your site. These “push” techniques might include:

• Article distribution
• Press releases
• Google AdWords
• Videos posted on YouTube
• Appearance on Google Maps

When it comes to online marketing, there isn’t one strategy that is more important than another. They are both equally critical to ensure that you will search when someone types in your service plus your local target market.

When creating a search engine marketing plan, be sure to include both onsite “pull” techniques and offsite “push” techniques to appear in the search engine listings you’d like to target.

And as you do this, be sure that it doesn’t replace the offline marketing you are currently doing. If you use print or display marketing, billboards, or networking, those things should continue. Rather, your online push and pull local internet marketing should enhance – not replace – your current marketing practices.

SEO Conundrum

As a business owner, you have two distinct actions you want your customers to take: You want them to find your website and then you want them to buy from you. You help them find your website with search engine marketing, which is a combination of off-site content distributed around the web and on-site content that attracts searchers. And you help them buy from you with on-site sales content.

How search engine optimization fits in

Search engine optimization (SEO) plays a big part in the first step of this activity. You might incorporate SEO techniques into articles and press releases you distribute around the web; and at the same time, you might incorporate SEO techniques on your website so that it’s easier for search engines to find you.

The problem with SEO

Now here’s where the conundrum is: You need people to find you so it’s tempting to optimize your keywords to make it optimal for search engines. BUT, you need people to eventually buy so you want your content to make sense to them so that they are participating in your sales funnel. Unfortunately, these are not always congruent goals! Some experts pin optimal keyword density at 4%, which means that you need to have the same keyword appear 4 times in 100 words. That might be fine for search engines, and it might even be okay for some keywords, but a lot of keywords (especially long-tail keywords) start to seem excessive when written at that density. In a 500 word article, a keyword needs to appear 20 times. That’s excessive for any live reader. Your work might be search engine optimized but it is not human reader optimized!

When your reader finds your content annoying or difficult to understand, they will not buy from you. So, you might enjoy a lot of traffic (which accomplishes your first goal) but you won’t see as much sales (your second goal).

There are other techniques that you can use in your search engine marketing in order to reduce keyword density and improve readability while still creating search engine friendly content! That’s what this blog is all about!